cxbd's Privacy Policy

About the Privacy Policy

cxbd is a trusted online entertainment platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information we collect when you use cxbd's website and services, how that information is used and stored, and what steps we take to protect your data.

Before reading this policy, please note — by continuing to use the cxbd platform, you acknowledge that you have read this privacy policy and agree to its terms. You must be at least 21 years old.

What Information We Collect

1.1 Information You Provide Directly

When you register or create an account on the cxbd platform, we collect the following information:

• Your full name and date of birth
• Valid contact details (mobile number or email)
• Documents required for identity verification (national ID or passport details)
• Financial transaction details — such as information linked to your bKash, Nagad, Rocket, or Upay account

1.2 Automatically Collected Information

When you browse the cxbd website, the following information may be collected automatically for technical reasons:

• Device type, operating system, and browser version
• IP address and connection logs
• Time spent on the website, pages visited, and click activity
• Cookie and session tracking data

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes receive limited information from trusted third parties. Such information is used solely to ensure security.

Purpose of Using Your Information

cxbd uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Financial Transaction Processing: To securely process deposit and withdrawal requests.
• Customer Support: To resolve your issues via live chat or email.
• Security and Fraud Prevention: To detect unauthorized access and unusual activity.
• Responsible Gaming: To monitor your play patterns and ensure responsible gaming.
• Platform Improvement: To conduct analysis to further improve the user experience.
• Legal Compliance: To comply with applicable laws and regulations.

Information Sharing and Disclosure

We may share your information with third parties only in very limited circumstances:

3.1 Service Provider Partners

We work with trusted technology and payment service providers to operate our platform. These partners receive information only to provide specific services and are bound to follow cxbd's privacy standards.

3.2 Legal Obligations

We may disclose information if legally required to do so based on a valid order from a court or government authority. In such cases, we will provide only the minimum information necessary.

3.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such circumstances, we will inform you in advance through a notice.

Data Security Measures

cxbd follows industry-standard security practices to protect your personal information:

• SSL Encryption: All data transmitted on the website is encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on protected, access-controlled servers.
• Restricted Access Controls: Only authorized personnel can access your information on a need-to-know basis.
• Regular Security Reviews: Our systems undergo regular security testing.
• Fraud Detection: Automated monitoring systems are in place to detect unusual activity.

However, please keep in mind — the internet is not completely secure. While we ensure the highest possible protection, no one can guarantee absolute security. Always keep your account password confidential.

Cookie Policy

The cxbd website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience.

5.1 Types of Cookies

• Essential Cookies: Essential for the platform to function properly — maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect information to understand website usage, which helps us improve our services.

You can disable cookies through your browser settings, but this may limit some platform functionality.

Data Retention Period

cxbd retains your personal information only for as long as it is necessary or legally required:

• Information for active accounts is retained for the entire duration the account is maintained.
• Financial transaction records are kept for a set period to meet legal requirements.
• Even after an account is closed, some information may need to be retained for a specific period for legal, regulatory, or security reasons.
• Once no longer needed, information is securely deleted or anonymized.

Your Rights

As a cxbd user, you have the following rights regarding your own information:

7.1 Right to Access Your Information

You may request details of the information we hold about you at any time.

7.2 Right to Correct Your Information

If any of your information is incorrect or incomplete, you may request a correction.

7.3 Right to Delete Your Information

In certain circumstances you may request that your information be deleted, however it may not be possible to delete all information due to legal obligations.

7.4 Right to Object to Processing

You have the option to object to the use of your information for specific purposes.

Protection of Minors

cxbd is an adults-only platform. We do not knowingly collect information from anyone under 21 years of age. Age is verified during the registration process, and if a minor creates an account, it is immediately closed and the associated information is deleted.

If you become aware that a minor is using cxbd, please contact us.

Third-Party Links

The cxbd website may sometimes contain references to third-party sites. cxbd is not responsible for the privacy practices of these external sites. We advise you to read the privacy policy of any third-party site before using it.

Changes to the Policy

cxbd may update this privacy policy from time to time due to business needs, technological changes, or legal obligations. For any significant changes, we will publish a clear notice on the platform.

If you continue to use cxbd after an updated version of the policy is published, it will be assumed that you have accepted the new policy. We therefore recommend reviewing this page regularly.