cxbd Terms & Conditions
Please read these terms carefully before using our platform — they define the rights and responsibilities of both you and cxbd.
1. Definitions & Interpretation
The following terms are used in these Terms with the meanings stated below:
- "Platform" — The cxbd website and all associated services.
- "User" — A person who holds a registered account on the Platform.
- "Account" — A user's personal registered profile on the Platform.
- "Bonus" — Any promotional funds or rewards granted by cxbd.
- "Wagering Requirement" — The condition requiring a specified amount to be wagered before bonus funds can be withdrawn.
- "Transaction" — Any financial activity, including deposits and withdrawals.
2. Eligibility & Account Registration
2.1 Age Requirement
To use the cxbd platform, you must be 21 years of age or older. This platform is intended solely for those aged 21 and above. Registration by minors is strictly prohibited. cxbd may request the necessary documents for age verification at any time.
2.2 One Account Policy
Each individual may open only one account. cxbd reserves the right to suspend or cancel all accounts if a single person holds multiple accounts. Any bonuses or winnings obtained through multiple accounts may be forfeited.
2.3 Obligation to Provide Accurate Information
You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in immediate account closure and the withholding of deposited funds.
3. Account Security & Password
You are solely responsible for the security of your account. Keep your password confidential and do not share it with anyone. If you suspect unauthorized access to your account, notify our support team immediately. cxbd will not be held responsible if another person uses your account.
4. Deposits & Withdrawals
4.1 Accepted Payment Methods
cxbd currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. Transactions through any method outside of these are not accepted.
4.2 Minimum Deposit & Withdrawal Limits
- Minimum deposit (per method): ৳200
- Minimum withdrawal: ৳1,000
- Standard withdrawal processing time: 5–30 minutes
4.3 Withdrawal Verification Process
cxbd may request documents for identity verification before processing a withdrawal request. Withdrawals may be delayed if account verification is not complete. cxbd reserves the right to place any withdrawal on hold if fraudulent activity is suspected.
4.4 Own Account Requirement
You may only conduct transactions using a payment account (bKash, Nagad, Rocket, or Upay) registered in your own name. Deposits or withdrawals through third-party accounts are not permitted.
5. Bonuses & Promotions
5.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to ৳10,000.
- Example: Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
- Example: Deposit ৳22,000 → ৳10,000 bonus → Total balance ৳32,000
5.2 Wagering Requirement
Before withdrawing bonus funds, you must wager 15 times the bonus amount. The wagering calculation is based on the bonus amount only, not the deposit amount.
- Example: ৳1,000 bonus × 15 = ৳15,000 wagered before bonus winnings become withdrawable.
5.3 General Bonus Rules
- Each bonus offer has its own validity period — if the wagering requirement is not met within the set time, the bonus will be cancelled.
- Misuse of bonuses or attempting to claim bonuses through multiple accounts may result in account cancellation.
- cxbd reserves the right to modify or withdraw any bonus offer at any time.
- Some games may not count toward bonus wagering — the specific terms of each promotion apply separately.
6. VIP & Rewards Program
cxbd's VIP program has four tiers, offering weekly cashback rewards based on regular play:
- Bronze — Up to 0.2% weekly cashback
- Silver — Up to 0.4% weekly cashback
- Gold — Up to 0.6% weekly cashback
- Platinum — Up to 0.8% weekly cashback
Through regular and active play, users can gradually move up to higher VIP tiers. Cashback for each tier is automatically credited to the account every week. cxbd's decision on cashback payments is final.
7. Responsible Gaming
cxbd always places the highest importance on responsible gaming. We believe entertainment should be enjoyable, not addictive. For this reason, we provide the following options:
- The option to voluntarily take a temporary break or suspend your account.
- The ability to activate Self-Exclusion for a set period of time.
- The option to contact our support team for assistance related to gambling addiction.
For more details, please visit our Responsible Gaming page.
8. Prohibited Activities
The following activities are strictly prohibited on the cxbd platform:
- Playing games using fraudulent methods, bots, or automated software.
- Using the platform for money laundering or illegal financial activities.
- Opening multiple accounts to take advantage of bonuses.
- Attempting to weaken or bypass the platform's security systems.
- Fraudulent collusion against other users.
- Redistributing promotional materials without cxbd's permission.
Involvement in any of the above activities may result in permanent account closure, forfeiture of deposited funds, and legal action.
9. Intellectual Property
All content on the cxbd platform — logos, graphics, text, software, game interfaces, and designs — is owned by cxbd and protected by copyright law. This content may not be used, copied, or distributed in any way without prior written approval from cxbd.
10. Privacy & Data Protection
Details on how your personal information is collected, used, and kept secure can be found in our Privacy Policy. cxbd uses SSL encryption to protect all transactions and personal data. We never sell your information to third parties.
11. Limitation of Liability
cxbd provides its services on an "As-Is" basis. cxbd is not liable in the following cases:
- Disruption to gameplay caused by internet connectivity issues.
- Security failures on the user's own account.
- Misunderstanding by the user regarding the interpretation of a bonus or promotion.
- Service suspension or changes due to changes in law.
12. Account Closure & Termination
12.1 Closure Initiated by the User
You may close your account at any time by contacting the support team. Before closing your account, please ensure there are no active bonuses or pending withdrawals.
12.2 Closure Initiated by cxbd
cxbd may suspend or permanently close any account without prior notice if these Terms are violated, if the user is involved in fraudulent activity, or for any other legitimate reason.
13. Dispute Resolution
If you have a dispute or complaint, please contact our support team first. We provide assistance in both Bengali and English via 24/7 live chat and email ([email protected]). If the issue cannot be resolved through the support team, it will be escalated to a higher authority for review. cxbd's final decision in all disputes shall be considered binding.
14. Changes to Terms
cxbd reserves the right to modify these Terms at any time. Users will be notified of significant changes. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
15. Support & Contact
If you have any questions or concerns about these Terms, please contact our support team through the following:
- 24/7 Live Chat — available directly on the platform
- Email: [email protected]
We provide support in both Bengali and English.